168 Highlights 52 Differences 6 Reactions 0 Likes

Surfshark vs Private Internet Access: 168 Highlights & 52 Differences — So, Which VPN Actually Works Better

Discover which VPN provides superior streaming platforms and gaming servers for optimal entertainment. We compared Surfshark and Private Internet Access for people who care about deployment type, logging policy type, ram-only servers & bandwidth capacity and time-saving tools. Here’s what to know before committing.

83 Points
Surfshark
Surfshark
Surfshark
Surfshark
61 Points
Private Internet Access
Private Internet Access
Private Internet Access
Private Internet Access
vs

Highlights 175

No extras. Just what matters.
83 Points
vs
61 Points

Why is Surfshark better than Private Internet Access ?

Scroll down for more facts

Surfshark vs Private Internet Access (PIA): A Comprehensive VPN Showdown

When it comes to selecting a reliable VPN, Surfshark and Private Internet Access (PIA) are two names that consistently surface. Both providers prioritize user privacy with strict no-logs policies and robust encryption protocols, supporting key privacy features like stealth mode and kill switches. They cater to users seeking confidentiality, security, and access to streaming and P2P services. 

However, the two diverge significantly in feature richness, speed performance, user accessibility, and pricing. Surfshark boasts a wider compliance footprint, advanced multi-user management, and optimized streaming and gaming capabilities, while PIA offers stronger peak connection speeds with a more streamlined individual user experience. Below, we dive into the nuanced details distinguishing these two VPN giants.

Surfshark's Distinctive Edge: Feature-Packed and Family-Friendly

Surfshark's appeal lies in its multi-faceted approach to VPN services, making it an excellent choice for families or users with complex needs. It supports both individual and family target audiences, reflecting its flexible target user base, and allows account sharing, a perk that PIA does not offer. Moreover, Surfshark meets stringent regulatory requirements, boasting full GDPR, CCPA, and UK GDPR compliance, an important compliance factor that enhances trust for privacy-conscious users.

Its network infrastructure is equally impressive, featuring gaming-optimized servers for minimal lag and high performance during intensive online gaming sessions. Surfshark also supports smart routing and performance analytics, tools that intelligently enhance connection speed and stability. While PIA peaks at 800 Mbps, Surfshark still provides a solid peak speed of 550 Mbps, suitable for most users.

Another standout aspect is the extensive platform and device support. Beyond the standard Windows, macOS, Linux, iOS, and Android, Surfshark extends compatibility to routers, smart TVs, and IoT devices, with the added convenience of browser extensions. For users who appreciate automation and customization, Surfshark offers features such as automation scripts, mesh networking, and API access. These add-ons empower users to manage their connections in sophisticated ways, including per-app rules and custom DNS configurations.

For avid streamers and gamers, Surfshark's support for multiple streaming platforms, including Netflix, Hulu, Disney+, BBC iPlayer, and Amazon Prime Video, coupled with cloud gaming capability and 4K streaming, ensures smooth and reliable access without throttling, thanks to its no-throttling policy.

Account management on Surfshark stands out with an array of advanced features: support for sub-accounts, login history visibility, granular access control levels, and multi-user profiles, ideal for users who juggle multiple identities or devices. The inclusion of session management further enhances security and usage transparency.

Lastly, Surfshark wins on price and trial offerings. With a notably affordable plan around $1.70 monthly and a free 7-day trial, it's attractive for users who want to test the waters before committing ($0 at App Store).

Private Internet Access: Speed-Focused and Straightforward Simplicity

PIA's strengths lie in its laser focus on individual users seeking a straightforward VPN with a premium emphasis on connection speed. While it targets only individual customers with a more restrictive account sharing policy, it compensates by delivering an impressive peak speed of 800 Mbps, making it ideal for those who demand peak performance over advanced features.

PIA employs a strong encryption framework that combines RSA, ECDHE, and IKEv2 protocols, providing users with flexible and secure key exchange methods. Despite not supporting smart routing or performance analytics, the VPN ensures smooth connections with a low latency impact of approximately 15 ms, keeping lag minimal.

While its platform support includes popular options like Netflix, Hulu, Disney+, and Amazon Prime Video, it falls short of Surfshark's range by excluding platforms such as BBC iPlayer. Streaming reliability is moderate rather than high, which may affect seamless viewing.

PIA supports the usual operating systems and smart TVs, but does not offer browser extensions, nor does it include the more advanced networking features found in Surfshark, such as mesh networking or API access. This makes it a simpler option for users who want a no-frills VPN with strong speeds.

Account management features are fairly basic, lacking support for multi-user profiles, session management, or sub-account capabilities, limiting their usefulness for families or collaborative use.

On the payment frontier, PIA supports credit cards and PayPal but doesn't extend to cryptocurrency or gift cards, limiting anonymity options. Moreover, PIA does not offer any free trials, requiring upfront commitment to its plans, which are priced significantly higher, around $20.30 monthly ($20.3 at PrivateInternetAccess.com).

Snapshot Summary

Surfshark excels with a rich feature set including advanced account controls, extensive device and OS compatibility, and broad regulatory compliance, all bundled in an affordable package. On the other hand, PIA delivers superior peak connection speeds suitable for performance-driven individuals but with fewer bells and whistles.

Bottom Line

If you desire a versatile VPN that caters to families and streaming enthusiasts with excellent privacy standards and an accessible price tag, Surfshark is the clear go-to choice. Conversely, if lightning-fast speeds and a focused individual approach are your priorities, and cost is less of a concern, Private Internet Access remains a strong contender.

Verdict

  • Winner: Surfshark - Offers a richer feature set, broader device support, advanced management tools, and great value.
  • Runner-up: Private Internet Access - Excels in peak speeds and simple individual use but lacks versatility and advanced features.

Comparisons 35

Two enter. One leaves your cart.

Price comparisons

(✱) Prices may be changed at any time without further notice.

Related comparisons 35

Because one duel is never enough.

Comparisons & Facts 175

Side by side. The numbers. The features. No drama.

Want clarity before you commit? This head-to-head review puts Surfshark vs Private Internet Access in the spotlight with clear differences and real feedback.

General Information 12

Deployment Type

What is the deployment type?

87 Surfshark 0 Votes Cloud-Based

36 Private Internet Access 0 Votes Cloud-Based

Surfshark
vs
Private Internet Access
Deployment Type

Both Surfshark and Private Internet Access use a Cloud-Based Deployment Type, ensuring modern and scalable infrastructure. Neither holds an advantage here.

How the VPN infrastructure is deployed and managed.

Account Sharing Policy

Is account sharing allowed?

97 Surfshark 1 Votes Allowed

86 Private Internet Access 0 Votes Restricted

Surfshark
vs
Private Internet Access
Account Sharing Policy

Surfshark allows Account Sharing freely, while Private Internet Access enforces a Restricted Account Sharing Policy. Surfshark is preferable for users needing flexible account sharing.

Defines rules around sharing accounts.

I really like that Surfshark allows account sharing which is perfect for families or groups but PIA is pretty strict about that

See more

VPN Service Type

What type of VPN service is offered?

27 Surfshark 0 Votes Consumer VPN

16 Private Internet Access 0 Votes Consumer VPN

Surfshark
Surfshark

The VPN service type is consumer-focused, designed primarily for individual and household use.

Private Internet Access
Private Internet Access

Designed as a consumer VPN, it targets personal users focused on privacy, security, and streaming use cases.

Indicates the primary service classification.

Regulatory Compliance Statement

What regulations does it comply with?

82 Surfshark 1 Votes GDPR, CCPA, UK GDPR

0 Private Internet Access 0 Votes None

Surfshark
vs
Private Internet Access
Regulatory Compliance Statement

Regarding Regulatory Compliance Statement, Surfshark complies with GDPR, CCPA, and UK GDPR regulations, whereas Private Internet Access has no regulatory compliance statement. Surfshark is better for users prioritizing adherence to privacy laws.

Stated compliance with data protection regulations.

Privacy wise Surfshark checks all the boxes with GDPR and CCPA compliance while PIA has no regulatory compliance listed

See more

Intended Use

What is this VPN mainly used for?

57 Surfshark 0 Votes Privacy, Security, Streaming, P2P, Gaming

0 Private Internet Access 0 Votes Privacy, Security, Streaming, P2P

Surfshark
vs
Private Internet Access
Intended Use

For Intended Use, Surfshark covers Privacy, Security, Streaming, P2P, and Gaming, while Private Internet Access excludes Gaming. Surfshark is ideal for gamers and streamers requiring a versatile VPN.

Describes the main use cases supported.

Release Year

When was this VPN first released?

87 Surfshark 0 Votes 2018

36 Private Internet Access 0 Votes 2010

Surfshark
Surfshark

The VPN service was released in 2018, indicating experience and a matured product.

Year the VPN service was first released.

Service Model

What service model does the VPN use?

67 Surfshark 0 Votes Subscription-Based

36 Private Internet Access 0 Votes Subscription-Based

Surfshark
Surfshark

The service operates on a subscription-based model, which means users pay periodically to maintain access and updates.

Business and access model used to provide the VPN service.

Target User

Who is this VPN designed for?

62 Surfshark 0 Votes Individual, Family

26 Private Internet Access 0 Votes Individual

Surfshark
vs
Private Internet Access
Target User

For the Target User specification, Surfshark caters to Individuals and Families, offering broader usage, while Private Internet Access targets Individuals only. This makes Surfshark more suitable for users seeking flexibility for multiple or family members.

Identifies the primary audience.

Supported Devices Count

How many devices are supported?

97 Surfshark 0 Votes Unlimited Devices

86 Private Internet Access 0 Votes Unlimited Devices

Surfshark
Surfshark

The VPN supports unlimited devices per account, accommodating users with many gadgets.

Maximum number of devices supported per account.

Simultaneous Connections

How many simultaneous connections are allowed?

97 Surfshark 0 Votes Unlimited

86 Private Internet Access 0 Votes Unlimited

Private Internet Access
Private Internet Access

The service permits an unlimited number of simultaneous connections, ideal for users with multiple devices.

Number of devices that can connect at the same time.

Platform Category

Which platform categories are supported?

71 Surfshark 0 Votes Desktop, Mobile, Browser, Router

64 Private Internet Access 0 Votes Desktop, Mobile, Browser, Smart TV, Router

Indicates supported platform categories.

Service Availability

Where is the service available?

97 Surfshark 0 Votes Global

86 Private Internet Access 0 Votes Global

Geographic scope where the VPN service is available.

Security & Encryption 24

Key Exchange Method

How are encryption keys exchanged?

77 Surfshark 0 Votes ECDHE, RSA

64 Private Internet Access 0 Votes RSA, ECDHE, IKEv2

Surfshark
vs
Private Internet Access
Key Exchange Method

Surfshark uses ECDHE and RSA for Key Exchange Method, while Private Internet Access adds IKEv2 to RSA and ECDHE. Private Internet Access supports a wider range of key exchange protocols, offering more flexibility.

Describes how encryption keys are securely exchanged.

Audit Frequency

How often are audits done?

77 Surfshark 0 Votes Periodic

85 Private Internet Access 0 Votes Periodic

Surfshark
vs
Private Internet Access
Audit Frequency

Both VPNs undergo Periodic Audit Frequency, maintaining consistent security reviews. Both Surfshark and Private Internet Access have trustworthy audit cycles.

How often audits are performed.

Default Protocol

What protocol is used by default?

97 Surfshark 0 Votes WireGuard

76 Private Internet Access 0 Votes WireGuard

Surfshark
Surfshark

The default VPN protocol is WireGuard, favored for its speed and modern encryption.

Private Internet Access
Private Internet Access

WireGuard is the default protocol, offering a modern, fast, and secure VPN connection experience.

Protocol used by default.

Encryption Strength

What encryption strength is used?

87 Surfshark 0 Votes AES-256

46 Private Internet Access 0 Votes AES-128,AES-256

Surfshark
Surfshark

Encryption strength uses AES-256, a robust encryption cipher standard for secure VPN connections.

Level and type of encryption used to secure data.

Perfect Forward Secrecy

Is perfect forward secrecy supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Private Internet Access
Private Internet Access

Perfect Forward Secrecy is implemented, improving cryptographic security by regularly changing encryption keys.

Ensures past sessions remain secure if keys are compromised.

VPN Protocols Supported

Which VPN protocols are supported?

79 Surfshark 0 Votes OpenVPN, WireGuard, IKEv2

61 Private Internet Access 0 Votes OpenVPN, WireGuard

Surfshark
Surfshark

Supported VPN protocols include OpenVPN, WireGuard, and IKEv2, covering a range of compatibility, security, and performance options.

Lists all supported VPN protocols.

Kill Switch

Is a kill switch available?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Surfshark
vs
Private Internet Access
Kill Switch

Both Surfshark and Private Internet Access have a Kill Switch feature, ensuring user data safety if the VPN connection drops. This makes both equally dependable for security.

Blocks traffic if VPN connection drops.

Firewall Integration

Does it integrate with a firewall?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Surfshark
Surfshark

Firewall integration enables the VPN to work seamlessly with existing firewall setups for enhanced protection.

Integrates firewall rules for traffic control.

Obfuscation Technology

Is traffic obfuscation supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Surfshark
Surfshark

Obfuscation technology conceals VPN traffic to evade censorship and VPN blocks.

Masks VPN traffic to bypass censorship.

Multi-Hop VPN

Is multi-hop VPN supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Surfshark
Surfshark

Multi-hop VPN chains user traffic through multiple servers for enhanced privacy and anonymity.

Routes traffic through multiple servers.

Security Audits Conducted

Have security audits been conducted?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Private Internet Access
Private Internet Access

Security audits have been conducted, providing additional assurance about the robustness of the VPN's protections.

Indicates if audits have been performed.

Encryption Standard

What encryption standard is used?

72 Surfshark 0 Votes AES, ChaCha20

26 Private Internet Access 0 Votes AES

Specifies the primary encryption algorithms used.

Privacy & Logging Policy 18

RAM-Only Servers

Are RAM-only servers used?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Surfshark
vs
Private Internet Access
RAM-Only Servers

RAM-Only Servers are used by both Surfshark and Private Internet Access, enhancing data security by preventing data retention. Both provide robust server privacy.

Indicates use of volatile memory servers.

Logging Policy Type

What is the logging policy type?

97 Surfshark 0 Votes No-Logs

36 Private Internet Access 0 Votes No-Logs

Surfshark
vs
Private Internet Access
Logging Policy Type

Logging Policy Type is No-Logs for both Surfshark and Private Internet Access, offering strong privacy assurances. Both are equally suited for privacy-conscious users.

Describes the overall logging stance.

Privacy Certification

Does it have privacy certifications?

47 Surfshark 0 Votes ISO 27001, TRUSTe

0 Private Internet Access 0 Votes None

Surfshark
Surfshark

Privacy certifications include ISO 27001 and TRUSTe, indicating adherence to internationally recognized privacy and security standards.

Privacy or security certifications held by the provider.

Activity Logs

Are activity logs stored?

No 0 Votes Surfshark

No 0 Votes Private Internet Access

Indicates whether user activity is logged.

Connection Logs

Are connection logs stored?

No 0 Votes Surfshark

No 0 Votes Private Internet Access

Surfshark
vs
Private Internet Access
Connection Logs

Connection Logs are not kept by either Surfshark or Private Internet Access, protecting user anonymity. Both services perform equally well in this privacy aspect.

Indicates logging of connection metadata.

Metadata Logs

Are metadata logs collected?

No 0 Votes Surfshark

No 0 Votes Private Internet Access

Surfshark
vs
Private Internet Access
Metadata Logs

Metadata Logs are not recorded by both Surfshark and Private Internet Access, further enhancing privacy. Users can trust both for minimal data logging.

Indicates logging of metadata beyond traffic.

IP Address Logging

Are IP addresses logged?

No 0 Votes Surfshark

No 0 Votes Private Internet Access

Indicates whether IP addresses are logged.

Timestamp Logging

Are timestamps logged?

No 0 Votes Surfshark

No 0 Votes Private Internet Access

Indicates logging of session timestamps.

Bandwidth Usage Logging

Is bandwidth usage logged?

No 0 Votes Surfshark

No 0 Votes Private Internet Access

Indicates logging of bandwidth usage.

Jurisdiction Country

Which country is the jurisdiction?

82 Surfshark 0 Votes Netherlands

86 Private Internet Access 0 Votes United States

Country where the VPN company is legally registered.

Data Retention Period

How long is data retained?

97 Surfshark 0 Votes No Logs

86 Private Internet Access 0 Votes No Logs

Length of time user data is retained.

Warrant Canary

Is a warrant canary published?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates presence of a warrant canary.

Network & Server Infrastructure 20

Bandwidth Capacity

What is the bandwidth capacity?

97 Surfshark 0 Votes Unlimited

86 Private Internet Access 0 Votes Unlimited

Surfshark
vs
Private Internet Access
Bandwidth Capacity

Bandwidth Capacity is Unlimited for both Surfshark and Private Internet Access, allowing heavy users to browse without limits. Both are ideal for data-intensive use.

Overall bandwidth capability of the network.

Throttling Policy

Is bandwidth throttled?

17 Surfshark 0 Votes No Throttling

0 Private Internet Access 0 Votes No Throttling

Surfshark
vs
Private Internet Access
Throttling Policy

Both Surfshark and Private Internet Access have No Throttling policies, ensuring that bandwidth is not artificially limited. Both support unrestricted browsing speeds.

Describes bandwidth throttling rules.

Total Country Coverage

How many countries are covered?

97 Surfshark 0 Votes 90+

86 Private Internet Access 0 Votes 90+

Surfshark
Surfshark

Total country coverage extends beyond 90 countries, providing worldwide server options and global access.

Private Internet Access
Private Internet Access

The VPN service covers over 90 countries, providing extensive global server options for diversified and reliable connectivity.

Number of countries with server presence.

Total Server Count

How many servers are available?

97 Surfshark 0 Votes 3000+

86 Private Internet Access 0 Votes 3000+

Surfshark
Surfshark

Total server count exceeds 3000, indicating a large network with many options for users worldwide.

Approximate total number of servers available.

Total City Coverage

How many cities are covered?

87 Surfshark 0 Votes 200+

86 Private Internet Access 0 Votes 200+

Surfshark
Surfshark

Total city coverage exceeds 200 cities, ensuring extensive geographic reach and more options for optimal performance.

Number of cities with VPN servers.

Server Location Type

Are server locations physical or virtual?

97 Surfshark 0 Votes Mixed

86 Private Internet Access 0 Votes Mixed

Private Internet Access
Private Internet Access

Server locations include both physical and virtual types, providing a flexible infrastructure designed for performance and coverage.

Indicates how server locations are implemented.

Network Uptime SLA

Is there an uptime SLA?

64 Surfshark 0 Votes 99.9%

0 Private Internet Access 0 Votes No SLA

Private Internet Access
Private Internet Access

There is no uptime Service Level Agreement (SLA) provided, indicating no formal guarantees on network availability.

Guaranteed network uptime level.

Server Ownership

Who owns the servers?

67 Surfshark 0 Votes Hybrid

86 Private Internet Access 0 Votes Hybrid

Surfshark
vs
Private Internet Access
Server Ownership

Server Ownership is Hybrid for both Surfshark and Private Internet Access, combining owned and rented hardware for flexible infrastructure. Neither service outshines the other here.

Describes who controls the servers.

Data Center Tier

What data center tier is used?

47 Surfshark 0 Votes Tier III

85 Private Internet Access 0 Votes Tier III

Surfshark
vs
Private Internet Access
Data Center Tier

Both Surfshark and Private Internet Access use Tier III Data Center Tier, providing high standards in server security and reliability. Both are equally reliable.

Indicates data center reliability level.

Load Balancing

Is load balancing supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Distributes traffic evenly across servers.

Smart Location Selection

Is smart location selection available?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Automatically selects optimal servers.

Specialized Servers

Are specialized servers offered?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates presence of purpose-built servers.

Performance & Speed 14

Latency Impact

How much latency does the VPN add?

15 ms 0 Votes
Surfshark
15 ms 0 Votes
Private Internet Access

Surfshark
vs
Private Internet Access
Latency Impact

Latency Impact is 15ms for both Surfshark and Private Internet Access, indicating low delay introduced by the VPN. Both are equally suitable for latency-sensitive activities.

Additional latency introduced by the VPN.

Peak Speed Performance

What is the peak speed performance?

550 Mbps 0 Votes
Surfshark
800 Mbps 1 Votes
Private Internet Access

Surfshark
vs
Private Internet Access
Peak Speed Performance

Peak Speed Performance for Surfshark is 550 Mbps, while Private Internet Access offers 800 Mbps. Private Internet Access is better suited for users prioritizing maximum speed.

Maximum achievable speed under ideal conditions.

PIA wins hands down on peak speed at 800 Mbps which is awesome for gaming but Surfshark's 550 Mbps is still solid for most uses

See more

Average Upload Speed

What is the average upload speed?

420 Mbps 0 Votes
Surfshark
300 Mbps 0 Votes
Private Internet Access

Surfshark
Surfshark

The average upload speed is 420 Mbps, suitable for high-quality video calls and fast file uploads.

Private Internet Access
Private Internet Access

Average upload speed reaches 300 Mbps, allowing fast data sending capabilities useful for activities like live streaming and large file uploads.

Typical upstream speed when using the VPN.

Average Download Speed

What is the average download speed?

480 Mbps 0 Votes
Surfshark
350 Mbps 0 Votes
Private Internet Access

Surfshark
Surfshark

Average download speed of 480 Mbps provides fast data transfer, supporting HD streaming and bulk downloads.

Typical downstream speed when connected to the VPN.

Speed Consistency

How consistent are the speeds?

97 Surfshark 0 Votes High

86 Private Internet Access 0 Votes High

Surfshark
Surfshark

Speed consistency is rated high, indicating stable and reliable connection speeds over time.

Stability of speeds over time.

Protocol Speed Optimization

Are protocols optimized for speed?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Private Internet Access
Private Internet Access

The VPN supports protocol speed optimization to enhance the efficiency and speed of the connection.

Optimizes protocol choice for speed.

Speed Test Tool

Is there a built-in speed test?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Private Internet Access
Private Internet Access

Speed Test Tool is available, allowing users to measure and monitor their VPN connection performance easily.

Built-in tool for measuring VPN speed.

Regional Speed Optimization

Is regional speed optimization supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Surfshark
vs
Private Internet Access
Regional Speed Optimization

Regional Speed Optimization is available on both Surfshark and Private Internet Access, helping optimize server connections geographically. Both enhance speed performance effectively.

Optimizes speeds by geographic region.

Speed Throttling

Is speed throttling applied?

No 0 Votes Surfshark

No 0 Votes Private Internet Access

Indicates whether speeds are artificially limited.

Smart Routing

Is smart routing used?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Surfshark
vs
Private Internet Access
Smart Routing

Smart Routing is enabled with Surfshark but unavailable on Private Internet Access. Surfshark offers more efficient connection pathing and improved speeds.

Routes traffic through optimal paths.

Auto Server Selection Speed

Does it auto-select the fastest server?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Automatically selects fastest servers.

Performance Analytics

Are performance analytics available?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Surfshark
vs
Private Internet Access
Performance Analytics

Performance Analytics is offered by Surfshark but not by Private Internet Access, allowing Surfshark users better insight into network performance. This favors Surfshark for performance-conscious users.

Provides performance monitoring insights.

Platform & Device Support 13

OS Version Compatibility

Which OS versions are supported?

78 Surfshark 0 Votes Windows, macOS, Linux, iOS, Android, Router

75 Private Internet Access 0 Votes Windows, macOS, Linux, iOS, Android

Surfshark
vs
Private Internet Access
OS Version Compatibility

OS Version Compatibility covers Windows, macOS, Linux, iOS, Android, and Router for Surfshark, but Private Internet Access supports only Windows, macOS, Linux, iOS, and Android. Surfshark supports routers, making it more versatile.

Operating systems and platforms supported.

Browser Extension

Are browser extensions available?

Yes 1 Votes Surfshark

No 0 Votes Private Internet Access

Surfshark
vs
Private Internet Access
Browser Extension

Browser Extension is supported by Surfshark but not by Private Internet Access, which limits quick VPN control in browsers. Surfshark is preferable for convenience in browser usage.

Indicates availability of browser extensions.

Surfshark's browser extension support is super handy for quick VPN toggling which PIA does not offer

See more

Smart TV

Are smart TVs supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Surfshark
vs
Private Internet Access
Smart TV

Smart TV compatibility exists in both Surfshark and Private Internet Access, catering well to users streaming on large screens. Both are equally strong in this area.

Indicates support for smart TV platforms.

CLI Support

Is CLI support available?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Surfshark
vs
Private Internet Access
CLI Support

CLI Support is available on both Surfshark and Private Internet Access, allowing advanced users control via command line. Both offer strong technical accessibility.

Indicates command-line interface availability.

Browser Types Supported

Which browsers are supported?

85 Surfshark 0 Votes Chrome, Firefox, Edge, Opera

75 Private Internet Access 0 Votes Chrome, Firefox, Edge, Opera

Surfshark
Surfshark

Browser types supported include Chrome, Firefox, Edge, and Opera, enabling VPN use directly through popular browsers.

Private Internet Access
Private Internet Access

Browser support extends to major types including Chrome, Firefox, Edge, and Opera, ensuring flexibility for users across different platforms.

Lists supported browser types.

ARM Architecture

Are ARM devices supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Private Internet Access
Private Internet Access

ARM architecture support is enabled, indicating compatibility with ARM-based devices which often deliver efficient performance and lower power consumption.

Indicates support for ARM-based devices.

Gaming Console

Are gaming consoles supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates compatibility with gaming consoles.

Manual Configuration

Is manual configuration supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Allows manual VPN setup.

App Interface Consistency

Is the app interface consistent?

97 Surfshark 0 Votes Consistent

86 Private Internet Access 0 Votes Consistent

Consistency of UI across platforms.

Cross-Platform Sync

Is cross-platform sync available?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Syncs settings across devices.

Device Management Dashboard

Is there a device management dashboard?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Centralized device management interface.

Virtual Machine

Is virtual machine usage supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates usability in virtual machines.

Features & Functionality 24

API Access

Is API access available?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Surfshark
Surfshark

API access is available, facilitating integration with other software or automated management of the VPN service.

Provides programmatic API access.

Per-App Rules

Can rules be set per app?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Applies VPN rules per application.

Split Tunneling

Is split tunneling supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Private Internet Access
Private Internet Access

Split tunneling is supported, enabling users to selectively route traffic inside or outside the VPN, optimizing bandwidth and performance.

Allows selective routing of traffic outside the VPN.

App-Based Split Tunneling

Can split tunneling be set per app?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Private Internet Access
Private Internet Access

App-Based Split Tunneling is supported, allowing users to route specific apps outside the VPN for tailored connectivity.

Allows split tunneling by application.

Tracker Blocker

Are trackers blocked?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Private Internet Access
Private Internet Access

Tracker Blocker is included, enhancing privacy by blocking tracking attempts from websites and advertisers.

Blocks tracking scripts and domains.

Port Forwarding

Is port forwarding supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Private Internet Access
Private Internet Access

Port Forwarding is supported, which can improve connectivity for specific apps like torrents or gaming.

Enables inbound connections through the VPN.

Smart DNS

Is Smart DNS supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Private Internet Access
Private Internet Access

Smart DNS feature is included to provide faster streaming capabilities without encrypting all traffic.

Enables DNS-based unblocking without encryption.

LAN Access

Is LAN access allowed?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Surfshark
Surfshark

LAN access when connected allows users to interact with devices on the local network behind the VPN.

Allows access to local network devices.

Custom Routing Rules

Can routing rules be customized?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Surfshark
Surfshark

Custom routing rules allow users to define specific paths for traffic, enhancing control and performance optimization.

Allows advanced routing customization.

Automation Support

Is automation supported?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Surfshark
Surfshark

Automation support allows users to integrate VPN usage with other automated workflows and scripts.

Supports automation via integrations or scripts.

Feature Customization Depth

How customizable are the features?

87 Surfshark 0 Votes Advanced

86 Private Internet Access 0 Votes Advanced

Private Internet Access
Private Internet Access

Feature customization is advanced, allowing users to tailor the VPN functionalities to their specific needs.

Describes overall customization level.

URL-Based Split Tunneling

Can split tunneling be set by URL?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Allows split tunneling by website or domain.

Streaming, Gaming & P2P Support 9

Streaming Platform Support

Which streaming platforms are supported?

84 Surfshark 0 Votes Netflix, Hulu, Disney+, BBC iPlayer, Amazon Prime Video

77 Private Internet Access 0 Votes Netflix, Hulu, Disney+, Amazon Prime Video

Surfshark
Surfshark

Streaming platforms supported include Netflix, Hulu, Disney+, BBC iPlayer, and Amazon Prime Video, ensuring broad access to popular services securely through the VPN.

Streaming platforms that the VPN can reliably unblock and support.

Streaming Reliability

How reliable is streaming access?

97 Surfshark 0 Votes High

26 Private Internet Access 0 Votes Moderate

Consistency of streaming access over time.

4K Streaming

Is 4K streaming supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates support for 4K streaming quality.

Cloud Gaming

Does it support cloud gaming?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates compatibility with cloud gaming services.

Torrenting Policy

Is torrenting allowed?

97 Surfshark 0 Votes Allowed

36 Private Internet Access 0 Votes Allowed

Defines torrenting rules.

Port Selection for P2P

Can ports be selected for P2P?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Private Internet Access
Private Internet Access

Port selection for P2P is supported, allowing users to enhance peer-to-peer sharing performance and security.

Allows port selection for P2P traffic.

HD Streaming

Is HD streaming supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates support for HD streaming quality.

Gaming Latency Optimization

Is gaming latency optimized?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Optimizes routing for low gaming latency.

P2P File Sharing

Is P2P file sharing allowed?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates allowance of P2P file sharing.

Account, Access & Management 10

Multi-User Profiles

Can multiple user profiles be created?

Yes 1 Votes Surfshark

No 0 Votes Private Internet Access

Allows multiple user profiles under one account.

Multi-user profiles on Surfshark make it great if you share your VPN with family but PIA keeps it simple with no support

See more

Session Management

Can active sessions be managed?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Allows viewing and managing active sessions.

Login History Visibility

Is login history visible?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Shows login and access history.

User Account Dashboard

Is there a user account dashboard?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Provides a central interface for managing the account.

Sub-Account

Are sub-accounts supported?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Allows creation of sub-accounts with limited access.

Team or Family Plans

Are team or family plans available?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Indicates availability of shared plans.

Access Control Levels

Are access control levels available?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Supports different permission levels.

Device Revocation

Can devices be revoked remotely?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Allows removal of connected devices remotely.

Password Policy

How strong is the password policy?

67 Surfshark 0 Votes Strong

86 Private Internet Access 0 Votes Strong

Rules for password complexity and security.

Two-Factor Authentication

Is two-factor authentication available?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Adds an extra layer of account security.

Customer Support & Documentation 8

Support Channels

What support channels are available?

64 Surfshark 0 Votes Live Chat, Email, Ticket

61 Private Internet Access 0 Votes Live Chat, Email

Lists available customer support channels.

API Documentation

Is API documentation available?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Provides documentation for API usage.

Response Time SLA

What is the response time SLA?

67 Surfshark 0 Votes Within 24 Hours

0 Private Internet Access 0 Votes Within 24 Hours

Expected support response time.

Community Forum

Is there a community forum?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates presence of a user community forum.

Support Language Coverage

What support languages are available?

52 Surfshark 0 Votes English, Multi-language

36 Private Internet Access 0 Votes English

Private Internet Access
Private Internet Access

The support language coverage includes English, facilitating user interaction and support, with options for multiple other languages available.

Languages supported by customer service.

Knowledge Base

Is there a knowledge base?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates presence of a self-help knowledge base.

Setup Guides

Are setup guides available?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Provides step-by-step setup instructions.

Video Tutorials

Are video tutorials available?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates availability of video-based tutorials.

Billing, Plans & Trials 12

Trial Duration

How long is the free trial?

7 days 1 Votes
Surfshark
0 days 0 Votes
Private Internet Access

Length of the free trial period.

Surfshark has a 7-day trial which is perfect to test out before committing unlike PIA that offers no free trial

See more

Free Trial Availability

Is a free trial available?

No 0 Votes Surfshark

No 0 Votes Private Internet Access

Indicates whether a free trial is offered.

Business Plan Availability

Are business plans available?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates availability of business plans.

Payment Methods Supported

What payment methods are supported?

60 Surfshark 0 Votes Credit Card, PayPal, Cryptocurrency, Gift Card

41 Private Internet Access 0 Votes Credit Card, PayPal

Private Internet Access
Private Internet Access

Payment methods supported include Credit Card and PayPal, facilitating convenient and popular payment options.

Supported payment methods.

Subscription Length Options

What subscription lengths are available?

64 Surfshark 0 Votes Monthly, Yearly, Multi-Year

66 Private Internet Access 0 Votes Monthly, Yearly, Multi-Year

Available subscription durations.

Money-Back Guarantee

Is there a money-back guarantee?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates availability of a refund guarantee.

Refund Period

What is the refund period?

67 Surfshark 0 Votes 30 Days

0 Private Internet Access 0 Votes 30 Days

Time window for requesting refunds.

Anonymous Payment

Are anonymous payments supported?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Allows anonymous payment methods.

Auto-Renewal

Is auto-renewal enabled?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Indicates whether subscriptions auto-renew.

Plan Flexibility

How flexible are the plans?

97 Surfshark 0 Votes High

86 Private Internet Access 0 Votes High

Ease of changing plans.

Plan Change Policy

What is the plan change policy?

97 Surfshark 0 Votes Allowed Anytime

86 Private Internet Access 0 Votes Allowed Anytime

Policy governing whether users can upgrade or downgrade their subscription plans.

Family Plan Availability

Are family plans available?

Yes 0 Votes Surfshark

No 0 Votes Private Internet Access

Indicates availability of family plans.

Reliability, Trust & Reputation 11

Independent Security Audits

Are independent audits conducted?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Undergoes third-party security audits.

Audit Transparency

Are audit reports public?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Publishes full audit reports.

Public Reputation

What is the public reputation?

97 Surfshark 0 Votes Excellent

86 Private Internet Access 0 Votes Good

Overall public perception.

Jurisdiction Clarity

Is jurisdiction clearly stated?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Private Internet Access
Private Internet Access

Jurisdiction clarity is maintained, enabling users to understand the legal framework governing the VPN's operations.

Clearly states legal jurisdiction.

Transparency Reports

Are transparency reports published?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Private Internet Access
Private Internet Access

Transparency reports are provided to increase accountability and inform users of any government requests or security matters.

Publishes government request reports.

Third-Party Review Presence

Does the VPN have third-party reviews?

97 Surfshark 0 Votes Strong Presence

86 Private Internet Access 0 Votes Strong Presence

Private Internet Access
Private Internet Access

Third-party reviews show a strong presence, which suggests a good reputation and trust in the VPN service.

Indicates whether the VPN service is actively reviewed on independent third-party platforms.

Service Uptime

What is the service uptime?

99.9 % 0 Votes
Surfshark
99.9 % 0 Votes
Private Internet Access

Average service availability over time.

Downtime Transparency

Are downtimes disclosed?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Discloses outages and maintenance publicly.

Company Transparency

Is company ownership transparent?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Discloses ownership and leadership.

No-Log Claim Credibility

Is the no-logs claim credible?

Yes 0 Votes Surfshark

Yes 0 Votes Private Internet Access

Credibility of no-logs claims.

Surveys

Because hot takes deserve votes.

Performance

How would you rate the overall performance of this VPN?

Very fast — Under 2 hours
0 Votes
Surfshark
0 Votes
Private Internet Access
Fast — 2 to 4 hours
0 Votes
Surfshark
0 Votes
Private Internet Access
Average speed — 4 to 6 hours
0 Votes
Surfshark
0 Votes
Private Internet Access
Slow — 6 to 10 hours
0 Votes
Surfshark
0 Votes
Private Internet Access
Very slow — Over 10 hours
0 Votes
Surfshark
0 Votes
Private Internet Access

Ease of Setup

How easy is it to set up this VPN?

Very easy — Takes under 5 minutes
0 Votes
Surfshark
0 Votes
Private Internet Access
Easy — Takes 5 to 10 minutes
0 Votes
Surfshark
0 Votes
Private Internet Access
Average — Takes 10 to 15 minutes
0 Votes
Surfshark
0 Votes
Private Internet Access
Hard — Takes 15 to 30 minutes
0 Votes
Surfshark
0 Votes
Private Internet Access
Very hard — Takes over 30 minutes
0 Votes
Surfshark
0 Votes
Private Internet Access

User Interface

How would you describe the usability of this VPN's interface?

Very intuitive — Easy to navigate and use
0 Votes
Surfshark
0 Votes
Private Internet Access
Easy to use — Clear and simple interface
0 Votes
Surfshark
0 Votes
Private Internet Access
Average — Some features may be difficult to navigate
0 Votes
Surfshark
0 Votes
Private Internet Access
Hard to use — Complex layout, hard to understand
0 Votes
Surfshark
0 Votes
Private Internet Access
Very hard to use — Frustrating interface
0 Votes
Surfshark
0 Votes
Private Internet Access

Connection Stability

How stable is the connection when using this VPN?

Very stable — Rare disconnections
0 Votes
Surfshark
0 Votes
Private Internet Access
Stable — Occasional disconnections
0 Votes
Surfshark
0 Votes
Private Internet Access
Average stability — Frequent minor disconnections
0 Votes
Surfshark
0 Votes
Private Internet Access
Unstable — Regular disconnections
0 Votes
Surfshark
0 Votes
Private Internet Access
Very unstable — Almost always disconnects
0 Votes
Surfshark
0 Votes
Private Internet Access

Security Features

How would you rate the security features of this VPN?

Top-notch security — Includes features like 256-bit encryption, leak protection, and kill switch
0 Votes
Surfshark
0 Votes
Private Internet Access
Great security — Includes strong encryption and basic protections
0 Votes
Surfshark
0 Votes
Private Internet Access
Average security — Standard encryption, basic protections
0 Votes
Surfshark
0 Votes
Private Internet Access
Weak security — Limited encryption and few protections
0 Votes
Surfshark
0 Votes
Private Internet Access
Poor security — No encryption or protections
0 Votes
Surfshark
0 Votes
Private Internet Access

Device Compatibility

How well does this VPN work across different devices?

Excellent compatibility — Works on all devices without issues
0 Votes
Surfshark
0 Votes
Private Internet Access
Good compatibility — Works on most devices with few issues
0 Votes
Surfshark
0 Votes
Private Internet Access
Average compatibility — Works on some devices, limited support
0 Votes
Surfshark
0 Votes
Private Internet Access
Poor compatibility — Works only on specific devices
0 Votes
Surfshark
0 Votes
Private Internet Access
Very limited compatibility — Works on very few devices
0 Votes
Surfshark
0 Votes
Private Internet Access

Speed During Use

How fast is your internet connection when using this VPN?

Very fast — No noticeable decrease in speed
0 Votes
Surfshark
0 Votes
Private Internet Access
Fast — Slight decrease in speed
0 Votes
Surfshark
0 Votes
Private Internet Access
Average speed — Moderate decrease in speed
0 Votes
Surfshark
0 Votes
Private Internet Access
Slow — Significant decrease in speed
0 Votes
Surfshark
0 Votes
Private Internet Access
Very slow — Extremely slow, hard to use
0 Votes
Surfshark
0 Votes
Private Internet Access

Customer Support

How would you rate the customer support for this VPN?

Exceptional — Quick responses, helpful solutions
0 Votes
Surfshark
0 Votes
Private Internet Access
Good — Support is helpful and timely
0 Votes
Surfshark
0 Votes
Private Internet Access
Average — Support is okay but may take some time
0 Votes
Surfshark
0 Votes
Private Internet Access
Poor — Long wait times and incomplete solutions
0 Votes
Surfshark
0 Votes
Private Internet Access
Very poor — No helpful support, slow responses
0 Votes
Surfshark
0 Votes
Private Internet Access

Design Appeal

How would you rate the design appeal of this VPN's interface?

Very appealing — Modern, clean, and visually pleasing
0 Votes
Surfshark
0 Votes
Private Internet Access
Appealing — Simple and easy on the eyes
0 Votes
Surfshark
0 Votes
Private Internet Access
Average — Nothing special, functional but basic
0 Votes
Surfshark
0 Votes
Private Internet Access
Unappealing — Outdated and unattractive
0 Votes
Surfshark
0 Votes
Private Internet Access
Very unappealing — Difficult to look at
0 Votes
Surfshark
0 Votes
Private Internet Access

Pricing

How would you rate the price of this VPN compared to its features?

Great value for money — Worth every penny
0 Votes
Surfshark
0 Votes
Private Internet Access
Pretty good price — Good balance of features and cost
0 Votes
Surfshark
0 Votes
Private Internet Access
Fair deal — Reasonable for the features provided
0 Votes
Surfshark
0 Votes
Private Internet Access
Kinda pricey — Higher cost than expected
0 Votes
Surfshark
0 Votes
Private Internet Access
Crazy expensive — Far too expensive for what it offers
0 Votes
Surfshark
0 Votes
Private Internet Access

Reviews 0

The good, the bad, and the brutally honest.

Average Rating

Surfshark
Surfshark
Surfshark
Surfshark
0 / 5 0 Reviews
Private Internet Access
Private Internet Access
Private Internet Access
Private Internet Access
0 / 5 0 Reviews

Discussions 0

Thoughts, takes, and hot debates.

Awards 2

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